Social Media

In the old days, a door-to-door salesman knew his chances of making a sale multiplied if he could talk his way into a home. For today’s retailers, a critical step is getting customers into fitting rooms. Once a customer is trying on a product, she...

There are so many lessons in the innovative Milo’s Kitchen® “food truck for dogs” campaign, let me count the ways. (Yes, you read my words correctly: a food truck, like the outdoor food trucks that populate downtown streets at lunch and public events, serving...

It seems as if every big player in the tech sector is developing a mobile payment solution. It’s not just Apple Pay, which was announced with much fanfare at the big Apple launch event in early September, and reportedly could go live as early as...

Cloud computing adoption strategies are wildly diverse. The public cloud, hybrid clouds and private clouds dot the landscape of IT based solutions. Best practices and commonalities about adoption are hard to find. We asked Daryl Plummer, vice president and Gartner Fellow, about the state of...

A local data commissioner in Germany said this week that Google's extensive combining of the data it has on individual users is abusive and must be stopped. That administrative order is bringing to a head the question of whether U.S.-born, ad-driven Web services like Gmail, YouTube...

Regardless of how you view "digital disruption" -- angst-inducing threat or energizing opportunity -- it's no longer a theoretical proposition. Digital innovations are now shaking up every industry -- the result of a confluence of three main trends. The first is a technological one....

IT leaders need to overcome the myths that keep hurting IT's reputation. Stereotypes, ignorance, and misinformation. They're all still conspiring to create the impression that IT departments are more of an obstruction than an asset to businesses....

As the infrastructure of digital technology — the chips, network connections, computing — becomes ever cheaper, they’re becoming commodities, and the value of tech products is shifting to the design and the user experience. That’s the underlying thesis for why Gigaom launched its annual experience...