As the infrastructure of digital technology — the chips, network connections, computing — becomes ever cheaper, they’re becoming commodities, and the value of tech products is shifting to the design and the user experience. That’s the underlying thesis for why Gigaom launched its annual experience...
The waiter at San Antonio’s Beat Street Coffee Co. Bistro held the large vintage door for a long time while my mother entered with her walker. The restaurant’s hipster ambiance was just what she needed as a meal break from living with 24 other people...
Twitter is like an emotional outburst: Tweets are brief, immediate, expressive, short-lived and attention getting. That’s why it’s no surprise that Twitter has become a great tool for customer service. On any given day, users are bashing and celebrating their favorite brands in...
BlogsThe recent lighting up of the blogosphere over the suit filed by Horizon Group Management against former tenant Amanda Bonnen for an allegedly defamatory tweet she posted on Twitter caused me to pause for a moment and think through the potential legal issues that may...
With Google, it’s not uncommon to find millions of results for your search query. The uncommon thing is caring about ANYTHING after the first page. Why? Millions don’t matter. Google users want instant gratification when they’re searching. Consider these facts: According to...
Suddenly some explosively positive and futuristic pragmatic policies about the Internet and global e-commerce are creating amazing galaxies of business naming. With already 1.7 billion online users and 1 billion more on its way the new business naming capabilities befitting advance and intricate platforms of...
The University of Michigan was ranked the number one college in a recent survey based on measurements of social media mentions and Internet traffic according to an independent national analysis, topping Harvard University, previously ranked number one, and accompanying UW-Madison in the top 10....
Apple CEO Steve Jobs is considered one of the greatest corporate storytellers on the world stage. Jobs inspires intense loyalty and also scares the heck out of his people. But there is no question he has transformed the typical dull, plodding, technical presentation into a...
The biggest byproduct of the world economy? Data. This makes it difficult to overlook the implications complex mathematical models have on being an effective marketer. The Numerati, by Stephen Baker, demonstrates the influences that powerful processors and piles of data have on understanding — and...
The CIA’s interest in social networking is due to the abundant supply of what they call open source intelligence. Could their definition of open source be the same as ours? Let’s find out. Wikipedia describes open source intelligence (OSINT) as: “OSINT is a form of intelligence...