Even if you're the biggest retailer on the planet, Walmart demonstrates that in order to compete with the likes of Amazon, it needs to avail itself of the latest technology. It's a zero sum game with the disruptive forces of ecommerce giants Amazon and Alibaba...
Would you like to know what your customers want before they do? Of course. Every business wants to be able to anticipate the needs of their customers. And that starts by understanding customers in a deep and meaningful way. Unfortunately, that is getting harder and harder in our...
“Brands Expand Into New Niches With Care, but Not Without Risk,” a recent NYT article, was full compelling brand extension stories. It also contained examples in which I found myself saying, “What were they thinking?” Here are some examples from the article of both...
The breakthrough financial success of the new Wonder Woman film contains an important lesson. For years, women super-heroes were outside the scope of movie producers’ considerations. Why? A 2004 film, Catwoman, also starring a female superhero, had failed to achieve its commercial aims. An assumption...
LinkedIn is bringing its Today's Job Matches feature to mobile job seekers in an upcoming update. LinkedIn is rolling out new tools aimed at helping job seekers find new work and recruiters hunt down better matches for open positions....
IBM's Watson first made headlines in 2011 when it was on the "Jeopardy" TV game show, and now it is boldly going to the final frontier, with the new Sony PlayStation virtual reality game "Star Trek: Bridge Crew." IBM and game developer Ubisoft on May...
For employers, hiring and retaining young employees has become more difficult than ever before. Today’s young IT workers are often looking for different things in a job than their older counterparts are. Both research and anecdotal evidence suggest that the millennial generation, those born between 1981...
The Xconomy San Diego Forum on the Human Impact of Innovation offered a window into how information technology and science, marching hand-in-hand, will shape healthcare. “IBM’s Watson is not the only breakthrough game in healthcare,” was the best summary of the afternoon. Today’s unpredictable markets demand...
Among our greatest enemies, as individuals, as organizations, and as a society are the false biases that justify an attitude of "us and them" --in a word, discrimination. Fortunately it's one of the areas where we've made the most progress over the past 100 years. Yet,...
Every technology wave calls the role and value of IT into question. More than a dozen years ago it was cloud technology raising the question “Does IT Matter?” Today, digital transformation is calling the role of IT in to question. This requires the...