IT

Managing resources has been the core of IT for the past 40 years. IT management started by managing scarce technical skills transforming manual functions into automated processes. Resource management has evolved into demand management disciplines including program/project management; PMO, chargeback and IT service...

As a long-time IT journalist, I’ve heard over and over—and have come to believe—that IT drives innovation. It’s the IT systems, networks and data that create the foundation and build the bridges on which companies innovate, by enabling them to gather, process and leverage knowledge...

Sugar CRM is opening its platform for better third-party web integration with LinkedIn, Jigsaw and Hoovers.The service is part of a broad upgrade launched today that includes features similar to Salesforce.com's newest offerings. New features include social feeds that provide statuses, alerts and notifications similar to...

I recall a discussion about rising unemployment which I had with the late Peter Drucker shortly after 9/11 in which he told me that throughout modern history people have been haunted by the specter of unemployment as an apocalyptic event when in fact employment was...

Mobile devices supplanting the PC as the primary client for accessing the Internet and the emergence of "enterprise-grade" cloud services are among the transformative technologies expected to rock the IT industry next year, a research firm says. ...

CIOs are taking stock of their accomplishments in 2009 as they are wrapping up their 2010 planning discussions. Given the focus on cost cutting, many CIOs will be eager to show how they were able to “do more with less.” IT’s success in cutting...

What makes a good CIO great? The last few blog posts have sought to answer this question in terms of the characteristics of a great CIO. The characteristics, listed below, provide some guidance on what a great CIO is, but not necessarily how...

A new DARPA contest is using balloons to test our social-networking skills. After kicking off the Internet 40 years ago, the Defense Advanced Research Projects Agency is again tapping into the Net for a new challenge. The DARPA Network Challenge will award $40,000 to the first...

Data center proliferation entails unacceptable cost and risk, says the former CIO of the U.S. Postal Service. With cloud computing as an option, it's time to pursue a more sustainable strategy. The federal government has a data center addiction. Despite ongoing chatter about virtualization, cloud...