The Consumer Financial Protection Bureau is suing Sprint, the country's third-largest wireless carrier, for taking hundreds of millions of dollars from its customers without their knowledge. Sprint allowed third parties to add fees to customers bills, though it knew those customers likely didn't know about the...
The list of companies working with Apple Pay continues to grow. On Tuesday, Apple announced that in recent weeks the company had signed up dozens more banks, retail stores and start-ups to adopt Apple Pay, the company’s new e-commerce product, which allows customers to buy things...
Don't dismiss the healthcare industry as one of the last to innovate quite yet. When it comes to adopting cloud technology, it is actually ahead of the game, according to a new report. In fact, according to the Dell-conducted survey, which took the pulse...
When Harry Reynolds asks audiences how many of them use smartphones every day for almost all parts of their lives, plenty of hands fly up. But when he asks how many tap their phone or another device for healthcare he sees between 2 and 10...
Sony Pictures Entertainment and the F.B.I. on Wednesday were seeking more information about an attack that crippled Sony’s computer systems — including whether North Korea, or perhaps a former employee, was responsible. “The investigation continues into this very sophisticated cyberattack,” the studio said in a statement....
The historic blast off of Orion, NASA’s much-heralded, next-generation spacecraft, was repeatedly delayed Thursday because of gusty winds, balky valves and a boat that moved too close to the launch site. But as the launch window began to close, NASA officials were still hopeful that...
With Apple and Google pushing products into the enterprise, businesses need to rethink how they invest in new technology. Tech companies that made their fortunes in the consumer market have shifted their focus to what was once considered an archaic target -- the enterprise. This shift means...
The hackers appear to be winning. Each month, it seems, another company’s records get compromised and another shadowy group amasses millions of private documents. The result: Today, any consumers, companies or entrepreneurs who have been paying attention to the news are thinking long and hard about...
Customer experience is on everyone’s lips and in just about every presentation discussing digital. While the focus on customers is correct, and critical to digital success, many digital customer experiences come too close to the same old process enabled by new technology. Many companies...
In its latest State Tech and Science Index, the California-based Milken Institute reinforced the perception that the Midwest is a frozen wasteland amid the nation's high-growth economy. Small New England states such as Rhode Island, New Hampshire and even Vermont — with no city larger than...