Internet

Sugar CRM is opening its platform for better third-party web integration with LinkedIn, Jigsaw and Hoovers.The service is part of a broad upgrade launched today that includes features similar to Salesforce.com's newest offerings. New features include social feeds that provide statuses, alerts and notifications similar to...

Mobile devices supplanting the PC as the primary client for accessing the Internet and the emergence of "enterprise-grade" cloud services are among the transformative technologies expected to rock the IT industry next year, a research firm says. ...

As the year draws to an end, all the large search engines have now published their year-end roundups of the most popular search queries on their sites. On almost every service, these include Michael Jackson, Twitter, Lady Gaga and terms related to Twilight. Google also...

Have you ever been frustrated with slow-loading websites? Well, it might not even be related to inexplicable slow-downs in Mozilla Firefox, or to the site that you are visiting. Instead, the problem could be the presence of slow third-party servers belonging to ad companies. In...

What makes a good CIO great? The last few blog posts have sought to answer this question in terms of the characteristics of a great CIO. The characteristics, listed below, provide some guidance on what a great CIO is, but not necessarily how...

Twitter is like an emotional outburst: Tweets are brief, immediate, expressive, short-lived and attention getting. That’s why it’s no surprise that Twitter has become a great tool for customer service. On any given day, users are bashing and celebrating their favorite brands in...

A new DARPA contest is using balloons to test our social-networking skills. After kicking off the Internet 40 years ago, the Defense Advanced Research Projects Agency is again tapping into the Net for a new challenge. The DARPA Network Challenge will award $40,000 to the first...

A short three years ago, the Office of the National Coordinator for Health Information Technology was funded at a level of less than $150 million. Today, thanks to the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH)—part of the American Recovery...

What can CIOs learn about IT disaster recovery planning from the U.S. Federal Aviation Administration's (FAA) recent computer problems, which caused flight delays and cancellations at airports across the country? Plenty, say disaster recovery experts. The root cause of the FAA outage was reportedly the...

Dr. David Blumenthal, HHS’ National Coordinator for Health Information Technology, has launched the blog Health IT Buzz, that will allow readers to learn more about health information technology (health IT) and provide a space for consumers, providers, policymakers, and technology experts to share their ideas...