Internet

Customers are becoming "impatient narcissists," according to Rick Davidson, president and CEO of the consultancy Cimphoni. "They want what they want, and they want it now," he said during this presentation on cognitive computing for the enterprise at the recent Fusion CEO-CIO Symposium in Madison,...

Healthcare leaders are focused on the potentially conflicting market forces as rising consumer expectations and care transformation are reshaping the industry, according to the Advisory Board Company. While care transformation continues to lead the list of concerns for hospital and health system executives, The...

Every business has the opportunity to become a digital business. However, some are better equipped to do so than others. Building a greenfield digital organization is admittedly easier for new market entrants who are unencumbered by traditional practices, particularly in comparison to established players with...

A Navy Seal-like analytics team at the University of Michigan Health System eliminated 10,000 hours of work and recovered $3 million in RAC money. Here’s how an experimental, try-and-fail approach helped them do it. Jonathan Greenberg, director of the fast analytics program for the University of...

There’s a soul-crushing moment in The Iron Giant when [spoiler alert] the alien robot chooses to save humans from an atomic bomb. The 1968 story by British Poet Laureate Ted Hughes presents one of the archetypal intersections of technology and humanity. It was science fiction...

Microsoft’s recently launched, A.I.-powered bot Tay may have embarrassed the company when Twitter users taught the machine how to be racist, but Microsoft hasn’t given up on the future of bot development. It’s just getting started. At Microsoft’s annual Build conference in San Francisco today,...