Commentary

Doomed. That word was my conclusion leaving a recent San Diego event on cyber-security. My city is exceptionally well organized around this topic, which makes my feeling all the more compelling. We have a non-profit to advance awareness, education, and preparation. But listening to the speakers...

In the (first) Cold War, Americans worried about nuclear attack and a retaliatory Armageddon that would have reduced the world to a smoldering wreck. Then came the terrorist attacks of Sept. 11, 2001, when a small group of suicidal zealots turned hijacked airplanes into bombs. Today's weapons...

Many people use ‘disruption’, in the case of digital, to strike fear into the hearts of executives and their business strategies. But the term has lost its meaning and impact from overuse and under definition. The result is a word that often passes through an...

The most significant part of the 15 Monster Trends is they collide like old jalopies creating massive junk but some coming out on the other side like a brand new shinny formula cars. These are amazing just times, packed with mega opportunities…just be prepared....

Can a free offering and a financially sustainable business model co-exist? Look at the evidence. Wikipedia. National Public Radio. Mozilla’s Firefox browser and the LINUX operating system. Facebook, LinkedIn, Twitter, Instagram, YouTube, Gawker. The Moodle software platform for on-line educational experiences. All free and all appear...

Customer experience is on everyone’s lips and in just about every presentation discussing digital. While the focus on customers is correct, and critical to digital success, many digital customer experiences come too close to the same old process enabled by new technology. Many companies...

In its latest State Tech and Science Index, the California-based Milken Institute reinforced the perception that the Midwest is a frozen wasteland amid the nation's high-growth economy. Small New England states such as Rhode Island, New Hampshire and even Vermont — with no city larger than...

All too often, companies take the scope of their offerings as a given, delaying changes that make the organization ripe for disruption. Kodak stuck with “film” as its core business while competitor FugiFilm Holdings, Inc. accepted the inevitability of digital replacing film. Fugi transformed its...