Commentary

Both users and creators of corporate intranets are frustrated. In a recent Moreover survey, 58 percent of respondents said the Internet was their primary information resource at work, but only 11 percent considered the intranet to be their main source of information. Given all the...

For health care providers, health insurance companies and health care clearing houses April 21, 2005 is too close. This is because these organizations have to prepare to become compliant with the HIPAA (Health Insurance Portability and Accountability Act) security regulation. The healthcare organizations that have...

At DEMO and in the weeks since, I've been asked many times why the conference didn't offer a focus on social networking. There is, of course, one very practical reason: No compelling new services were coming to market in the DEMO 2004 timeframe. But that's...

A few weeks ago, I referred to offshore outsourcing as an issue du jour. I stand corrected. It’s rapidly becoming an issue de l’annee (an election year at that for America) due to slow job growth and increasing questions about the economic future of the...

We’re not hydrologists, but it seems clear that the first thing to do when draining a swamp is to stop more water from leaking in. The same applies to an information swamp. Information not only needs to be better managed by information technologists as it...

The push is on to make RFID an integral part of business – and Wisconsin companies stand to benefit tremendously from the new technology. RFID (radio frequency identification) tags and labels are small programmable carriers of data that hold up to 128K of information and uniquely...

If the mood of 600+ technology executives, investors, and media is a leading indicator, the technology market is on the rebound. Maybe Homestead CEO Justin Kitch captured it best when he said DEMO 2004 felt "like a bit of the mo' was back in the...

This week I spent time with a leading producer of fashion goods interviewing some of their best customers and employees. The mission – find out what aspects of the shopping experience really matter to customers and which practices of the sales representatives make a difference...