Commentary

Few topics of this newsletter hit a nerve as sharply as social networking has. In fact, I get more mail when I write on this topic than I seem to receive on all other topics combined. (Something I suppose I should keep in mind when...

The switch from Telecom to VoIP (voice over internet protocol) has been a long time coming. For those of us who work with Telecom, we have been nervously looking over our shoulder as VoIP technology gains momentum. If you are like me, you may have...

A majority of economists and corporate executives believe that globalization is good for America overall despite the significant disruption it causes. But there is a substantial difference between thoughtfully embracing global free trade and assuming a laissez faire attitude towards how this trend affects businesses,...

Both users and creators of corporate intranets are frustrated. In a recent Moreover survey, 58 percent of respondents said the Internet was their primary information resource at work, but only 11 percent considered the intranet to be their main source of information. Given all the...

For health care providers, health insurance companies and health care clearing houses April 21, 2005 is too close. This is because these organizations have to prepare to become compliant with the HIPAA (Health Insurance Portability and Accountability Act) security regulation. The healthcare organizations that have...

At DEMO and in the weeks since, I've been asked many times why the conference didn't offer a focus on social networking. There is, of course, one very practical reason: No compelling new services were coming to market in the DEMO 2004 timeframe. But that's...

A few weeks ago, I referred to offshore outsourcing as an issue du jour. I stand corrected. It’s rapidly becoming an issue de l’annee (an election year at that for America) due to slow job growth and increasing questions about the economic future of the...