Commentary

It's easy to get the impression that outsourcing is the secret to success for progressive companies from every industry. But if outsourcing is such a smart competitive weapon then why do so many companies struggle to realize its promise?...

Starting change is pretty easy. But most of the levers used to start change are in the formal part of your organization: the reporting structure and staffing, the architectures and the business processes, the compensation practices and performance management tools. You can pull all the...

The Amex Biotech Index includes only about 20 biotech stocks (most of which are the large-cap biotech stocks, which are usually the best performers). No Midwest biotech companies are listed on this index. The Nasdaq Biotech Index has expanded significantly. The Midwest has three company stocks...

We have all seen or heard the security expert stand in front of the seminar audience, hold up his or her laptop and ask, "How can we make this secure?" Responses could include: encrypted files system, better passwords and physical cabling. The expert agrees with...

This past weekend, I had to reboot my washing machine. Not just turning it off and on, mind you, but a hard reboot. I pulled the power plug from the wall, waited a few moments, then plugged this so-called state-of-the-art clothes-cleaning machine back into the...