Commentary

My husband and I had two choices of hotels for our stay last weekend at a destination wedding—Hilton Garden Inn or Best Western. The choice was a no brainer. More on that decision shortly, but first, let’s take a diversion into the history of brands....

EU officials, who believe normally-big-fines by themselves will be enough to deter Google’s illegal antitrust and privacy abuses, are making a profound miscalculation about what actually motivates and deters Google. Google’s leadership is not motivated primarily by money, but overwhelmingly by the power and influence of...

Many goal words only describe a desirable side effect, while being opaque as to what behaviors might yield that result: • Lose weight. • Get rich. • Innovate. In response to any of these, what is step one? Yes, these words describe measurable outcomes: they qualify as “objectives.”...

The following post is authored by Bill Kraus, a senior executive in the insurance business who served as Chief of Staff for GOP Governor Lee Dreyfus in Wisconsin. The message is so important I am posting it in place of my blog this week. Former Governor...

In my last blog with Stephen Gold, EVP of Business and Technology Operations and CIO of CVS Health, we discussed Gold’s approach to continuity of value, a process that Gold uses to make sure he and his business partners make the right IT investments. No...

How is technology affecting your business? Unlike the past 100 years, our business is no longer just about money; it is also about information. We need core competencies in not only lending but also technology and information management. Uber achieved a third of Toyota's market valuation...

Calling. This word is important for both an individual and an organization. On an individual level, a calling is the driving force – moving through many roles – that brings meaning or deeper purpose to the totality of your work. I like to think of my...

There was a time when Madison’s nickname, and a well-deserved one, was “The city that can’t put two bricks together.” Wisconsin’s capital city was legendary – and ridiculed – for its ability to kill, delay and otherwise bureaucratize construction projects of all descriptions, often to the...