Commentary

How is technology affecting your business? Unlike the past 100 years, our business is no longer just about money; it is also about information. We need core competencies in not only lending but also technology and information management. Uber achieved a third of Toyota's market valuation...

Calling. This word is important for both an individual and an organization. On an individual level, a calling is the driving force – moving through many roles – that brings meaning or deeper purpose to the totality of your work. I like to think of my...

There was a time when Madison’s nickname, and a well-deserved one, was “The city that can’t put two bricks together.” Wisconsin’s capital city was legendary – and ridiculed – for its ability to kill, delay and otherwise bureaucratize construction projects of all descriptions, often to the...

A special insert in the April 27th Wall Street Journal Report Report features articles about the future of the Internet contributed by a number of noted thought leaders. It is recommended reading for people who want to get closer to the mainstream view of...

McDonald’s new CEO, Steve Easterbrook, accepted a huge problem as his to solve. The former darling of the fast food industry is losing customers. First quarter revenues fell 11 percent. And unlike IBM, which uses share buybacks to maintain earnings per share (EPS) growth in...

These seven behaviors threaten to stop innovation dead in its tracks. I call these the innovation killers. The innovation killers are almost always neatly disguised as protectors of the organization. Few people use these behaviors to try to kill innovation outright. Their intentions are always good...

Negotiation may well be the single most important and yet least understood business and life skill. Most people see negotiation as a conflict between adversaries, a way to one-up an opponent through manipulation. With over 30 years of running businesses, I can tell you that...