Commentary

If this were fashion, we'd be talking about the new black, but since it's technology, I'll have to settle for saying centralization is the new outsourcing....

Some 72 percent of the total work force in the United States is in need of better mobile communications systems, according to a market report. What's out there now isn't good enough, argues Chris Shipley....

Many companies seem confused over what's critical to customize and what can be bought off the shelf for an appropriate combination of quality and price. It's time for both the IT and business sides to ante up....