Author: WTN News

As terms like “full service” and “self service” become synonymous; related technologies such as wi-fi and broadband become commonplace; and, tech-savvy consumers increase their demands for convenience the opportunities and growth for self-service technology seems limitless. Perhaps, that is why Gartner has identified self-service technology...

Voice traffic leaps to the Internet and phones become computer devices Chances are you have already received phone calls that spent part of their time on the Internet, thanks to a technology that has finally crossed into the mainstream. ...

About 18 months ago, I sat with the product managers at Palm and got a peek at the first Zire handhelds. These were the $99 devices intended to be an entry-level digital organizer for the masses of people who shopped at places like Radio Shack...