Author: WTN News

Children's hospitals have a unique perspective on patient engagement, says Deborah Wells, an IT strategy consultant at The Children's Hospital of Philadelphia. "We have been involved with patient and family engagement probably longer than most adult facilities," she says. Along the way, Wells has gotten some...

Nearly twelve years ago, there was a notoriously controversial comment made that “IT doesn’t matter.” Since Nicholas Carr's article first appeared, technology has played an increasing role in business - particularly in the manufacturing space I am in. However, what about us as technologists today?...

The terrorists who attacked the Paris satirical media organization Charlie Hebdo hoped to silence its voice. Instead, 3 million issues were printed following the attack, compared to 60,000 before the attack. Welcome to the Law of Unintended Consequences. Is this law a reflection of human...

I’M going to be very careful writing this week’s column. I’m trying not to make any grammatical mistakes. Even though I’ve published millions of words, I’m certain some errors will slip through because we’re all guilty of making grammatical mistakes from time to time. But learning...

I remember having a conversation with a CIO a few months ago who complained that her business partners thought IT was free. The business would have a need, tell IT all about it, and then be relatively oblivious about the true costs of the technology...

Working as a CIO and as a technology columnist, I see both technology PR and IT vendor marketing heading in the same, dangerous direction. In summary, those who do not seek ongoing, permission-based connection are doomed to send out perky little missives that get swatted...

Given intense competition for the world's best engineering talent, can your company really afford to lock up its code behind proprietary licenses? Sure, if you're in the business of selling software, giving it all away may not make sense. But the vast majority of companies...