03 Jan Carnival’s Ocean Medallion wearable levels up guest experience on cruises
Carnival is introducing a personalized concierge service for its cruise ship guests through its Ocean Medallion wearable.
The wearable will do everything from unlock your cabin door to check you in for a reservation at a restaurant, and it will work both during and after cruise vacations. Arnold Donald, CEO the world’s largest cruise company, introduced the Ocean Medallion at a keynote speech at CES 2017, the big tech trade show in Las Vegas this week. Donald isn’t from a tech company, but his presence at CES shows just how far and wide technology has spread into all forms of business.
The wearable combines a personal digital vacation concierge and an Internet of Things network of intelligent sensors to provide better service for millions of passengers on 10 different cruise lines.