21 Sep Samsung will keep bugging you to turn in your faulty Galaxy Note 7
Samsung’s U.S. replacement program for the Galaxy Note 7 kicks off Wednesday. This gives those that purchased the phones the opportunity to swap out their recalled phones for new models that don’t have the battery linked to fires and explosions.
Any Galaxy Note 7 sold before Sept. 15 in the United States will likely need to be replaced. The new phones will have a different battery indicator than the old ones, to ensure that customers can tell the difference between them. Safe phones have a green battery indicator, while the older phones have a black and white indicator.
Samsung and the U.S. Consumer Product Safety Commission have urged all Note 7 owners to turn their devices off and stop using them. Those who have not will get a software update pushed to their phones that will repeatedly show a safety message that echoes this request. The message will appear every time users turn on or charge their device, Samsung said. This update should have reached affected users’ phones starting Tuesday.