25 Jul Watson Offers Macy’s AI Help, Workday Acquisition
Retailer Macys is the most recent beneficiary of IBM’s AI Watson cognitive computing capabilities. Google’s AI investment pays off in energy savings. The search giant introduces a couple of new machine learning APIs. SaaS-based enterprise applications upstart Workday has made a new acquisition in the analytics and big data realms.
Let’s start with IBM and Macy’s.
This week the retailer announced a pilot of “Macy’s On Call,” a mobile web tool that lets customers interact with an AI-powered platform via their mobile devices. Think of it as Siri for Macy’s customers. Except this is via Satisfi, the location-based intelligent engagement platform.