The best time to negotiate an outsourcing contract

The best time to negotiate an outsourcing contract

The last days of an outsourcing contract are the perfect time for customers to bargain with their IT service providers for better service and prices. Yet few customers take advantage of that end-of-life leverage, and those who do often wield the power as a cudgel and do more harm than good. Here are six best practices for making the most of the last days of any outsourcing deal.
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