CIOs take business intelligence applications, strategy to next level

CIOs take business intelligence applications, strategy to next level

What is the next step in a business intelligence (BI) strategy for a CIO with business intelligence applications already in use? Recent interviews show CIOs using new BI tools to mine archived data, feeding real-time data into dashboards and dabbling in predictive analytics, among other projects.
In the something old and something new category, the Royal Bank of Canada (RBC) is looking at search technologies to mine unstructured data in dead repositories. The 70,000-plus-employee company has unstructured data all over its enterprise, but the main target for now is archived enterprise content management repositories.
“We want a search technology that’s not just a crawler like Google looking at links, but one that goes into indexes and drills down even farther from there,” said Andy Hanna, portfolio manager for document and workflow applications at RBC in Montreal.
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