23 Mar SaaS surprises: Broader appeal, customization and more
Think you know SaaS? There are a few things about the fast-evolving, on-demand software model that might surprise you. For starters, SaaS is becoming more flexible and more customizable than ever before. And while IT is usually stuck ironing out messy integration issues, this time there’s help from new tools, strategies and specialists.
Control issues are another surprise — some IT execs are finding that giving up control of upgrades and changes actually frees up time to innovate. Plus, columnist Jeffrey Kaplan busts a few more common myths about SaaS. What’s your take on software as a service? Share your experiences with other readers.
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