03 Mar Partners HealthCare selects Compuware to improve EMR performance
DETROIT – Compuware Corporation today announced that Partners HealthCare has selected Compuware Vantage, a component of Compuware’s Business Service Delivery solution for end-to-end visibility into the clinician end-user experience with its electronic medical records (EMR) system. Partners HealthCare is one of the largest integrated healthcare systems in the U.S.
As one of the pioneering leaders in healthcare automation, Partners EMR system is used by more than 6,000 doctors and nurses who depend on the system for patient care. Partners’ IS team knew that in order for their EMR to deliver on the promise of improved productivity and patient safety, it must work wherever and whenever clinicians need it. To ensure this, Partners sought a solution that would proactively manage the performance of its critical systems and turned to Compuware.
“The well-being of our patients depends on the performance and availability of the IT systems that support delivery of patient care. So, slow EMR performance and outages are unacceptable,” said John P. Glaser, Chief Information Officer at Partners HealthCare. “We chose Compuware Business Service Delivery because it gives us real-time visibility into the end-user experience of our clinicians and physicians to identify and resolve issues before they have a chance to impact patient care.”
Compuware Business Service Delivery ensures that applications work well and deliver value by optimizing end-to-end application performance. For large healthcare systems like Partners, Business Service Delivery helps ensure that EMR systems deliver the consistent, high-quality experience from the clinician’s perspective needed to maximize productivity and minimize risk to patients.
“As the healthcare industry moves aggressively to leverage IT as a change agent for improving patient care, healthcare organizations like Partners are expected to drive significant increase in patient safety and clinical quality through their EMR initiatives. This makes EMR performance and availability absolutely critical,” said Larry Angeli, Vice President, Compuware Healthcare Solutions. “Compuware Business Service Delivery provides IT the visibility into EMR performance from the perspective that matters the most—that of the clinician/physician. With our solution in place, Partners’ doctors and nurses can worry less about whether their EMR system is performing and concentrate more on delivering high-quality patient care.”
Compuware Corporation helps CIOs optimize IT performance to achieve business goals. Compuware solutions aid in the development improvingt he quality and the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio. Founded in 1973, Compuware serves the world’s leading IT organizations, including more than 92 percent of the Fortune 50 companies