28 Feb Gmail failure breeds status dashboard
To compensate for the Gmail outage embarrassment this week, Google on Wednesday launched a new dashboard to provide its users with more information about the status of its products.
The outage, Google explained Tuesday afternoon, was the result of some buggy code that was introduced at one of the company’s European data centers. The search engine is offering a 15-day service credit to its paying Google Apps clients.
“Unexpected side effects of some new code that tries to keep data geographically close to its owner caused another data center in Europe to become overloaded, and that caused cascading problems from one data center to another,” said Gmail site reliability manager Acacio Cruz in a blog post. “It took us about an hour to get it all back under control.”
Read full article>>