22 Apr Norlight adds Cisco-based IP systems in Wisconsin
Brookfield – With the deployment of Internet Protocol telephony gaining momentum in the private sector, Cisco premise-based IP systems have been added to the Wisconsin product line of Norlight Telecommunications, the company announced Friday.
With the addition of the Cisco premise-based system, the Wisconsin-based voice and data provider has positioned itself as both a hosted and premise-based vendor at a time when the telecommunications industry is expanding service and equipment options. Norlight already offers a business-class hosted IP telephony service called IPLive.
IP telephony refers to the Internet delivery of voice, fax, and other information that traditionally has been carried over the public switched telephone network. Telecommunications providers say IP telephony brings competitive advantages to businesses, including unified messaging and call-treatment tools, productivity enhancements, and reduced costs.
Tom Szews, category manager for IP telephony and voice services for Norlight, said offering both services and managing the systems for business customers will give the company a unique space in the market. “Because we can provide either service, we objectively recommend the solution that best meets a customer’s specific needs, not ours,” he said.
IPLive is a service that bundles local and long distance, dedicated Internet access, and enhanced data services over one IP connection. On the premise-based side, Cisco CallManager Express uses a single router per customer location to provide call processing for IP phones, and Cisco CallManager provides a scalable and distributable enterprise-class of IP PBX phones.
Norlight, a Journal Communications company, also offers both hosted and premise-based IP telephony solutions in Michigan, and its IPLive hosted offering is available in Minnesota and Illinois. In addition to it Brookfield headquarters, Norlight has sales offices in Green Bay and Madison, Chicago, Minneapolis, Indianapolis, and Grand Rapids, Lansing, and Plymouth, Mich.