Would you like to know what your customers want before they do?
Of course. Every business wants to be able to anticipate the needs of their customers.
And that starts by understanding customers in a deep and meaningful way.
Unfortunately, that is getting harder and harder in our digital world…
Dinner is set but the phone rings, and when you pick up it isn’t a friend, or someone you know, sometimes it’s not even a person. It’s a robocall.
Robocalls for years have managed to catch people at the most inopportune moments, and the shift from landlines to mobile phones hasn’t seemed to prevent all those fake tax collectors and mortgage vendors from calling in.
Robert Gren was working from home on Friday when, all of a sudden, his laptop stopped working.
What he initially thought was just a kink in his computer’s software was in fact part of a global ransomware attack that has affected more than 200,000 computers and caused untold havoc from China to Britain.
LinkedIn is bringing its Today’s Job Matches feature to mobile job seekers in an upcoming update.
LinkedIn is rolling out new tools aimed at helping job seekers find new work and recruiters hunt down better matches for open positions.
For 12.2 Million Americans, signing up for health insurance in 2017 was a leap of faith: that Obamacare would make it through the year, that the health exchanges wouldn’t collapse, that premiums wouldn’t put their families on the street. For the 54,000 New Yorkers who used those exchanges to join Oscar—a millennial-beckoning insurance startup cofounded by Jared Kushner’s younger brother, Joshua—the 2017 enrollment period wasn’t just uncertain. It was, well, kind of bleak.
Mark Kearns, 38, a web designer and gamer from Chicago, stumbled upon a new video game called Star Citizen while online in late 2013. The game, which was in development, promised to revive the spaceflight simulation genre with a sprawling universe for players to explore.
In December, hackers impersonating an executive at Interscope Records, the record label owned by Universal Music Group, managed to bypass all the latest in digital defenses with a simple email.
In a carefully tailored message, the hackers urged an executive at September Management, a music management business, and another at Cherrytree Music Company, a management and record company, to send them Lady Gaga’s stem files — files used by music engineers and producers for remixing and remastering.
For employers, hiring and retaining young employees has become more difficult than ever before. Today’s young IT workers are often looking for different things in a job than their older counterparts are.
Both research and anecdotal evidence suggest that the millennial generation, those born between 1981 and 2000, behave and think quite differently than previous generations. In comparison with other Americans, people in their 20s and early 30s are more likely to be liberal democrats, less likely to own their own home, less likely to be married, more likely to have a lot of debt and more likely to enjoy digital activities like video games and social media.
When the cybersecurity industry warns of digital threats to the “internet of things,” the targets that come to mind are ill-conceived, insecure consumer products like hackable lightbulbs and refrigerators. But one group of researchers has shown how hackers can perform far more serious physical sabotage: tweaking an industrial robotic arm to cost millions of dollars worth of product defects, and possibly to damage the machinery itself or its human operator.
Among our greatest enemies, as individuals, as organizations, and as a society are the false biases that justify an attitude of “us and them” –in a word, discrimination. Fortunately it’s one of the areas where we’ve made the most progress over the past 100 years.
Yet, there is one area where even the most tolerant among us feels it’s totally justified to discriminate with utter abandon; millennials and Gen Z.