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Fusion 2010 Agenda

Practical Innovation at the Velocity of Change

Agenda is as of 03/02/10 and is subject to change

Wednesday, March 10, 2010

7:00 am

CIO Strategic Meetings – registration opens

7:30 – 4:00 pm

CIO Strategic Meetings (invitation only)

If you are a CIO VP, director, manager of IT or an end user organization business executives and would like to attend these meetings, please contact Mike Klein.
Non-sponsoring service providers and vendors will not be permitted to attend these sessions.
Click here for Pre-conference CIO Strategic Briefing Agenda.

3:00 pm

General conference registration opens

(Registration is open throughout the conference)

4:15 – 4:25 pm

Opening remarks

Mike Klein, Founder & Editorial Director, WTN Media

4:25 – 5:10 pm

Global Economic Trends Occurring at the Velocity of Change

Michael Knetter, Dean, University of Wisconsin School of Business
Sponsored by Agilysys

Michael Knetter will provide an Economic Outlook for the U.S. economy, with an emphasis on the role that technology has played in US economic performance in recent decades and its likely role in the recovery and beyond. What is likely path of recovery and what are the risks to the U.S. economy? Will the productivity revolution that has been driven in part by information technology investments continue into the next decade? Does the current environment provide stronger incentives to make those investments, potentially through mergers and acquisitions?

Presentation (pdf)

5:15 – 6:00 pm

Opening Keynote: Business and IT File for Divorce Citing Irreconcilable Differences

Mark McDonald, Group Vice President and Head of Research for Gartner Executive Programs

Technology is transforming from an expensive scarce resource to an ubiquitous commodity. Businesses still need technology. But this transformation is changing executive views on technology, its strategic role and financial model. These new business realities create tension for CIOs looking to lead IT on traditional terms. The tension can lead to irreconcilable differences between the two and a business decision to separate itself from IT.

This presentation focuses on the changes in business models and IT management necessary to head off
• How is IT transforming and what does that mean for the strategic view of technology?
• What are the technologies that are reshaping business opportunities and competition?
• Why is the traditional IT organization ill prepared for this transformation?
• What is involved in reconciling the business and its information technology resources?

Presentation (pdf)

6:00 – 7:00 pm

Networking reception / cocktails

7:00 – ?

Dinner on your own

7:00 – 9:00 pm

Advisory Board Dinner (speakers and advisory board members only due to limited space)

Thursday, March 11, 2010


Registration opens and continental breakfast

7:30 – 7:45 am

Opening remarks and introductions

7:45 – 8:30 am

Enterprise Leadership: IT as a Business Asset

Tim Schaefer, CIO, NorthWestern Mutual Life Insurance Company

Mr. Schaefer will discuss transformation of the IT department from new definition of roles and expectation, to IT as the business.

Key Topics
• Fixed vs. variable costs and IT investments as corporate assets
• Creating new IT strategic plan for 2010 and beyond
• Business Intelligence, being proactive versus reactive
• IT procurement and vendor management strategies

Presentation (pdf)

8:35 – 9:20 am

How IBM drives Business Value Enabling IT

Susan E. Watson, VP, Radical Simplification & Process-Led Enterprise Integration, Enterprise on Demand Transformation, IBM

Susan Watson has 11 years of executive experience in various parts of IBM‘s business transformation and IT community. In her present position, she is responsible for driving integration and alignment across business transformation and IT through process-led strategic planning, enterprise architecture, initiative management, and governance. IBM is in the midst of transforming how it operates — into a globally integrated business based on core end-to-end business processes.

As Vice President of Enterprise Integration, Susan will share how she is leveraging Business Intelligence & Analytics, Harmonizing IBMs application portfolio and using Business Process Management to drive Business Value thru IT.

Presentation (pdf)

9:25 – 9:40 am

Networking and refreshment break

9:45 – 10:30 am

Managing IT in Challenging Economic Times

Stephen Savage, Corporate Senior Vice President and Chief Information Officer, CA Inc.
Rob Zanella, Vice President of IT Compliance & Security, CA Inc.

While many in the industry are suffering losses to the bottom line, CA has maintained growth in profitability through these difficult economic times. As revenue growth has slightly slowed, their profit has grown and they continue to bolster their offerings through strategic acquisitions. CA has a strong balance sheet, cash flow and are giving back to shareholders with a growing stock price and regular, quarterly cash dividends. What’s the secret? The answer is IT, and the application of a lean approach and practical innovation of new technologies and processes.

Join Stephen Savage, Corporate Senior Vice President and CIO at CA to learn how CA is managing their costs, their risk profile and complying with the myriad of regulations all while supporting the key initiatives of the business. Stephen will highlight the process he followed, and the very substantial benefits that his team has been able to achieve.

Presentation (pdf)

10:35 – 11:20 am

Transform your IT Organization into a Competitive Advantage for your CEO

Mike Riley, Central Area CIO, NetApp

In 2010, many data centers will move from “cost reduction” to “cost containment.” With budgets flat-lined, what technologies on the horizon offer you the best competitive advantage in the marketplace? Which technologies are more hype than substance and what factors will drive adoption? Mike Riley, NetApp, will host an open discussion on how companies will use IT as a way to gain share coming out of a recession.

Presentation (pdf)

11:25 – 11:40 am

Networking and refreshment break

11:45 – 12:30 pm

Panel discussion: Key Trends in Performance Management and Operational Business Intelligence

Sanju K. Bansal, Vice Chairman of the Board, EVP and COO, MicroStrategy
Brent Leland, CIO, Trek Bicycle Corp.
Greg Pfluger, AVP Business Transformation, American Family Insurance
Troy Lethem, VP & CIO, Capitol Insurance Companies

Installing enterprise-wide, industrial-strength operational feedback and control systems is a top priority for global business and IT leaders. These systems proactively seek, model and adapt to leading indicators, often-termed “weak” signals, and exploit them for competitive advantage. At the heart of these systems are business intelligence techniques being adopted by leading edge companies that include advanced visualization to speed and improve data comprehension, user-self service to reduce IT staff strain, purpose-built data warehouse appliances to reduce information latency, and proactive intelligent alerts to allow operational workers to more rapidly adapt to change.

Operational business intelligence systems allow organizations to not only better understand what’s happening now in terms of demand, but also to detect leading indicators of change, and to identify and quantify risks emerging from new patterns rather than continuing to focus on lagging indicators of performance. Don’t miss this CIO panel discussion where you will learn best practices and proven techniques to empower your organizational workers to reach new heights using operational business intelligence.

12:35 – 1:30 pm


1:35 – 1:45 pm

IT Academy

Mike Klein, Founder & Editorial Director, WTN Media

1:50 – 2:35 pm

The Journey to the Private Cloud

Jon Peirce, Vice President of IT, EMC

The “Private Cloud” offers significant financial, operational and strategic benefits to companies that embrace this fundamentally different state of enterprise IT. Compared to traditional IT, the Private Cloud is built differently, run differently, consumed differently, governed differently and the IT organization responsible for the Private Cloud must evolve accordingly. This session will provide an overview of EMC IT’s journey to the Private Cloud, the technology enablers, and the process, policy, governance, and organizational implications.

Presentation (pdf)

2:40 – 3:25 pm

Increasing the Business Value of IT with End-to-End Application Performance Management

Paul Czarnik, Senior VP of Technology & CTO, Compuware Corporation

With business reaching customers and generating more and more revenue through the web, managing web application performance is a key bottom-line concern. This is a major challenge to IT: you need to monitor the entire web application delivery chain, from enterprise servers inside the corporate firewall to the desktop, laptop or mobile device used by your customer or business partner. Paul Czarnik will discuss strategies and best practices in managing application performance from the perspective of the end user.

Presentation (pdf)

3:30 – 3:45 pm

Networking and Refreshment Break

3:50 – 4:35 pm

Executive Leadership: The Impact of Merger, Acquisitions and Vendor Consolidation

Rick Roy, CIO, CUNA Mutual Group

Current economic conditions are requiring businesses to drive business expansion and revenue, while at the same time divest of non core assets. Rick Roy will discuss his experience in working with the CEO, CFO, Board of Directors and legal teams to develop a strategic game plan to meet the ever changing requirements of these transactions. At the same time, IT vendors such as Cisco, Oracle, IBM, Dell, and Microsoft are buying IT companies and the result is vendor consolidation. Mr Roy will discuss these changes in terms of governance, security, privacy, integration, IP portfolio management, vendor licensing and more.

Presentation (pdf)

4:40 – 5:25 pm

Case Study: A Practical Approach to Cloud Computing and *aaS

Denis Edwards, CIO, Manpower
Trae Chancellor, VP of Enterprise Strategy,

Defining the Cloud: The intended meaning (elastic, on demand computing w/ scalable service and pricing) and the other bandied about by vendors that are more aligned with PaaS and SaaS

Manpower’s strategy/principles for *aaS and cloud services selection
• Principles and governance for decision making
    — Sound architecture as a start
    — Governance within IS and the business
    — Criteria for decision making including weighing risks, costs, etc.
• Examples of decisions regarding cloud or *aaS

Presentation (pdf)

5:25 – 5:30

Conference Wrap-up

Platinum Sponsors


Gold Sponsor


Keynote Sponsors

Core BTS

Break Sponsors

Laurus Technology
Original Software

Media Sponsors

WTN News

Association Sponsors

IT Directors Council
Accelerate Madison
WTN Media Presents