Agenda for Pre-Conference
CIO Strategic Briefings
These briefings are for an audience qualified in advance.
If you are a CIO VP, director, manager of IT or an end user organization business executives and would like to attend these meetings, please contact Mike Klein. Seating is extremely limited. Non-sponsoring service providers and vendors will not be permitted to attend these sessions.
This agenda is as of 02/08/10 and is subject to change
Click here for Fusion 2010 conference agenda.
Wednesday, March 10, 2010
7:00 am
CIO Strategic Meetings – registration opens
7:30 – 7:35 am
Introductions and opening remarks
7:40 – 8:15 am
Embracing Practical Change to Accelerate Growth
Bryan Bechtoldt, Vice President & CTO, Core BTS
Change through adoption of existing technologies. Getting more from what is currently owned.
• Teaming to win in a climate of change
• Strategic partnership with business units to understand prioritization inside the change window
• Getting to 100%—leaving no strategic objectives behind
• Realizing the vision
8:20 – 8:55 am
The Power of Corporate Culture
Jeff Giannetti, VP, Americas Sales, NetApp
Jeff Giannetti has been a key contributor to NetApp’s rapid growth and helped establish the culture that allowed them to be ranked #1 in Fortune Magazine’s “100 Best Companies To Work For” for 2009. Jeff will share how NetApp developed and maintained their culture through adversity and rapid growth and how culture has played a central role in NetApp’s success.
9:00 – 9:35 am
How Orbitz Traveled to a Healthier, Happier and More Efficient IT Organization
Jack Staehler, Group Vice President, Technology, Orbitz Worldwide
The consumer driven travel business requires an incredible pace of innovation to respond to changing consumer demands and stiff competition. The pace of change must be faster than it is today. Jack Staehler from Orbitz and Shaun Lovick from NVISIA will discuss changes made at Orbitz that resulted in a leaner and more efficient IT organization, capable of driving innovation throughout the world-wide properties owned by Orbitz. This session will also include the top 3 lessons-learned in the Orbitz transformation.
9:40 – 9:50 am
Networking break
9:55 – 10:30 am
IT Innovation Using Cloud Computing
Trae Chancellor, VP of Enterprise Strategy, salesforce.com
Doing more with less and improving delivery are critical focus areas for IT. Cloud computing has improved IT’s ability to innovate and drive increased business productivity. To make this transformation successful IT leaders need a strategy which leverages trusted cloud computing platforms, new methodologies and people change management. The pace of IT cloud transformation is accelerating as cloud platforms continue to evolve and requirements from the business increase.
10:35 – 11:10 am
Getting ready for the Cloud using Service Management
Steven Krenz, Practice Director/IT Service Management, Compuware
Steve has a background in enterprise level IT Service Management and infrastructure operations management in a variety of different industries including banking and finance, insurance, retail and commercial sales, and telecommunications. With extensive experience in the process disciplines of Incident, Problem, Change, Configuration, Release, Service Level, Financial, Continuity, and Availability Management, Steve has managed teams across international organizations in excess of 50,000+ employees.
Steve served as the Director of Enterprise Change and Problem Management for U.S. Bancorp for 6 years, and as the Midwest Regional Manager — Infrastructure Support for a contracted subsidiary of SBC prior to that. Steve is currently serving on the board for the Wisconsin Chapter of itSMF USA, and has fulfilled Events Chair and VP roles for that organization. Steve’s primary educational background is in Business Management and IT Systems Management.
11:15 – 11:50 am
An Overview of Technology on the PGA Tour
Steve Evans, CIO, PGA Tours
Steve Evans’s technology unit plays a key role by making the game appealing to fans and corporate sponsors.
The name of the game is data — collecting it, distributing it and analysing it — with systems and processes designed to support the Tour’s unusual business model. The Tour and its IT operation may be one of a kind, but IT’s role is familiar. Evans must deliver accurate and timely business intelligence both to support the players and keep customers — millions of golf fans — engaged with the competition.
The Tour has a unique business model. First, the PGA Tour is a tax-exempt member organisation that wields a powerful, global brand. Second, the location of the business moves weekly from one venue to the next. Third, its operations are subject to the whim of the weather gods. What’s more, the success of its main product, sports entertainment, is controlled not primarily by Tour employees but by the professional golfers, whom the Tour considers independent contractors. Finally, its core workforce isn’t the 2000 Tour employees but tens of thousands of unpaid tournament volunteers.
11:55 – 12:55 pm
Lunch Session – Operational Excellence: Transforming into a Globally Integrated Enterprise
Susan E. Watson, VP, Radical Simplification & Process-Led Enterprise Integration, Enterprise on Demand Transformation, IBM
The one constant for any company or government agency is change. This discussion will describe the framework IBM is using to drive and respond to change, transforming and integrating the company to focus on efficiency and speed.
1:00 – 1:35 pm
Quelling the Perfect Storm within IT
Rob Zanella, VP of IT Compliance & Security, CA, Inc.
Many companies are faced with a number of key challenges in regards to managing their costs, their risk profile and complying with regulations, all while being pressured to innovate and support the business. However, CIO‘s today are truly dealing with the perfect storm, a global recession necessitating cost cuts and a reduced workforce; compliance with a myriad of regulations that continue to be thrust upon the business, pressure to reduce risk and optimize controls even as we experience a paradigm shift toward virtual and cloud computing environments.
Rob will discuss:
• How is CA managing risk and meeting growing requirements for standards and legislation.
• What frameworks has CA implemented to improve processes and consistency across the organization?
• What is CA’s strategy around Cloud computing?
• What are the risks and compliance ramifications of doing business in the Cloud and how can businesses reduce the risk?
1:40 – 2:15 pm
Best Practices for Improving Business Performance
Sanju K. Bansal, Vice Chairman of the Board, Executive Vice President and Chief Operating Officer, MicroStrategy
In today’s rapidly changing economy, meeting and exceeding business performance goals is paramount. Join us for a discussion of Business Intelligence best practices and trends for 2010.
You will gain insight into:
• How leading organizations are making actionable information more quickly and widely available to decision makers across the enterprise
• How to ensure your Business Intelligence solution delivers easy-to-comprehend insights for BI users
• How industry-leading companies are using Business Intelligence to find new revenue opportunities, reduce costs, and improve operational efficiencies
• BI solutions that provide high performance reporting and analytics, while utilizing the fewest possible resources
2:20 – 2:30 pm
Networking break
2:35 – 3:10 pm
A Case Study on Business Transformation: Beyond the IT Infrastructure
Martin Ellis, CEO, Agilysys Inc.
Evolving your business to respond to the changing marketplace is a significant challenge that faces all leaders in every industry. Divesting the business of legacy offerings and migrating to a new ERP system is daunting. Growth can be slowed by the process and infrastructure that used to be good for the business but has now become a business inhibitor, including old ways of thinking and approach. Business growth needs thought leadership, not just new process or IT systems. Hear about our challenges, experiences and lessons learned as we position our company for the future.
3:15 – 3:50 pm
The Journey to the Private Cloud
Howard Elias, President and Chief Operating Officer, EMC Information Infrastructure and Cloud Services
The promise of private cloud is capturing the attention of IT organizations around the globe as data center infrastructures reach unprecedented levels of cost and complexity that will only increase with the current trajectory of information growth. Private cloud computing offers the controls and security of today’s data center with the increased flexibility and agility required for business innovation at substantially lower costs. Harnessing the power of pervasive virtualization and private cloud infrastructures is a multi-year journey – but one that delivers powerful real-time benefits along the way. This session will focus on the vision of this new IT model and strategies for accelerating the journey to the private cloud.
