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2007 Speakers and Advisory Board

John Swainson

President and CEO, CA

John Swainson is president and chief executive officer of CA and serves on the company’s Board of Directors. Over the course of three decades in the Information Technology (IT) industry, John has amassed hands-on experience in virtually every aspect of the business, including sales, marketing and development.

John has leveraged CA’s deep expertise and broad product portfolio to define a unique vision, Enterprise IT Management (EITM), to unify and simplify the management of IT across the enterprise. This vision encompasses an integrated yet modular approach across security, storage, systems, devices and network functions.

Before joining CA, John was vice president of worldwide sales for IBM‘s Software Group, responsible for selling IBM‘s diverse line of software products through multiple channels. Prior to that, he was general manager of the Application Integration and Middleware division, IBM‘s largest software group, a division he started in 1997. In this position, he and his team developed, marketed and launched the highly successful WebSphere family of middleware products. John was a member of the IBM Worldwide Management Council, IBM‘s Strategy Team and Senior Leadership Team and on the Board of Governors for the IBM Academy of Technology.
John holds a bachelor of applied science degree in engineering from the University of British Columbia.

David Wittwer

CEO, TDS Telecom

David Wittwer represents TDS Telecom as Chief Executive Officer. The company has approximately 3,200 employees and services approximately 1.2 million residential and business telephone lines mostly in rural communities and midsize cities across the U.S. TDS Telecom’s annual revenue is more than $900 million and it is the 7th largest independent telephone company in the nation.

David joined the company in 1983 and in his tenure has held a number of positions including internal auditor, pacific division accounting manager, vice president and controller, as well as, executive vice president- staff operations & CFO. Prior to his current role, David was the President of the company’s ILEC Operations. His experience within the TDS organization spans many areas and has served as preparation for his future role as CEO.

David has a Bachelor’s degree from the University of Wisconsin – Whitewater with a major in Accounting. He has a master’s degree from the University of Wisconsin – Madison specializing in management and quality. He is a Certified Public Accountant. David and his wife Debra have two children and reside in Madison.

Byrne Chapman

CIO, American Family Insurance

Byrne Chapman is the vice president of Information Services (I/S) Division for American Family Mutual Insurance Company. He is responsible for the division’s strategy, results, operational budget and more than 1,000 employees.
Byrne began his career at American Family in 1985 as I/S technical support manager for central systems. In this role, he was responsible for all mainframe computing and database management systems on all company platforms. In 1999, he was appointed Vice President of I/S. Prior to joining American Family, Byrne served as the I/S manager at Wisconsin Physician’s Service for eight years.
Byrne earned a bachelor’s of science degree in business from Edgewood College, in Madison, Wisconsin. He is an active board member of the Ronald McDonald House and the University of Wisconsin-Madison’s Consortium for Global Electronic Commerce. He has received several national industry honors, including being named one of the 2001 “Elite 8” chief information officers (CIOs) by the editors of Insurance and Technology magazine, and one of the 2002 “Premiere 100” IT leaders by Computerworld magazine.

Leslie Hearn

CIO, TDS Telecom

Leslie Hearn is Vice President Information Systems and CIO of TDS Telecom. She oversees support of internal applications, as well as TDS’ internet service provider, in the areas of systems development and support, computer operations, infrastructure planning and management, advanced technology planning, and project/portfolio management.

Leslie joined TDS Telecom in March 1996 and has held leadership roles in product development, information technology and telecommunication network operations. Prior to joining TDS, she spent seven years in IT consulting and seven years with telecom carrier, USWest.

Leslie completed both her undergraduate and graduate work at the University of Illinois in Champaign-Urbana. Her Masters degree is in Finance with a focus on business modeling.

Jonas Prising

President – North America, Manpower Inc.

Jonas Prising was named President of North America in January 2006. In this role, Prising oversees all aspects of Manpower’s $3 billion U.S. and Canadian business unit, which includes more than 1,100 field offices that employ more than a half million permanent, temporary and contract employees. Prising joined Manpower in 1999 and has served as Managing Director of Manpower Italy, where he increased revenue by more than 50%, and Director of Manpower Global Accounts – EMEA.

Before joining Manpower, Prising worked for Electrolux, a Swedish multinational. During his 10-year tenure with Electrolux, he held various international positions within the consumer goods and business-to-business divisions, including: Regional Manager for Asia Pacific; Managing Director of Sales Companies; and finally Head of Global Sales & Marketing for one of its business-to-business divisions.

Prising holds an MBA from the Stockholm School of Economics and speaks five languages: English, French, German, Swedish and Italian. He and his family reside in Milwaukee, Wis.

Michael M. Knetter

Dean, UW-Madison School of Business

Michael M. Knetter joined the UW-Madison School of Business as its dean in July 2002. Prior to joining the School of Business, he was associate dean of the MBA program and professor of international economics in the Amos Tuck School of Business at Dartmouth College. Dean Knetter, a Wisconsin native, grew up in Rhinelander and completed his undergraduate studies in economics and mathematics at UW–Eau Claire. He completed his Ph.D. in economics at Stanford University.
Prior to joining the Tuck School of Business in 1997, Dean Knetter was vice chair of the Department of Economics at Dartmouth. He also served as a senior staff economist for the President’s Council of Economic Advisors for former presidents George H.W. Bush and Bill Clinton. He is a research associate for the National Bureau of Economic Research.

Mike Jackson

VP of Global Business Services and CIO, Rockwell Automation

Mike Jackson joined Rockwell Automation in July, 2003, as Vice President, Information Technology and CIO. He added shared services responsibility to his role in December 2005 when he was appointed Vice President, Global Business Services (GBS). In addition to Information Technology, GBS includes shared transactional and other business services supporting Human Resources, Finance and other functions.

He had previously served as Vice President for Information Technology – Pet Health and Nutrition for Procter and Gamble (Dayton, Ohio). Prior to P&G, he was CIO of the Iams Pet Food Company and VP of Information Technology for Mead Paper Company’s Zellerbach Division. He spent the first 15 years of his career in various information technology roles with DuPont, including leading information technology teams supporting Asia Pacific (located in Tokyo, Japan from 1988–1992) and the Freon® and Teflon® businesses.

In December 2005, his role expanded to Global Business Services, which adds to his Information Technology responsibilities shared service organizations providing financial, human resources and other transactional services.

Mr. Jackson graduated from Vanderbilt University in Nashville, Tennessee with a Bachelor’s degree in Business Administration and Economics. He resides in Brookfield, Wisconsin with his wife Debra and two daughters.

Rick Davidson

Senor Vice President and Global Chief Information Officer, Manpower Inc.

As Senior Vice President and Global Chief Information Officer, Rick Davidson has overall responsibility for leading global IT functions across Manpower’s operations in 72 countries and territories. He is in charge of developing and deploying an information technology strategy that accelerates Manpower’s positioning as the technology leader in the workforce solutions industry. He joined the company in January of 2003.

Prior to Manpower, Davidson worked at the Feld Group, where he was the acting Global CIO for Manpower through a consulting agreement. Prior to joining the Feld Group, he served as Senior Vice President and Chief Information Officer at CNH Global N.V. (formerly Case IH). Davidson also worked for Haworth, Inc., a global furniture manufacturer, as Vice President of Global Information Services. He holds a Bachelor of Science degree in Electrical Engineering from Arizona State University.

Brian Hurdis

CIO, Metavante Corporation

Brian Hurdis is senior executive vice president and chief information officer for Metavante Corporation, and serves on the company’s Executive Committee and sponsors the company’s Technology Committee.He is responsible for operations and service delivery, including production and network operations, technical support, technology infrastructure, and corporate systems. Promoted to senior executive vice president in 2005, Hurdis has been responsible for operations and service delivery since 2001.

Hurdis is a 20-year banking and technology veteran.He joined Metavante in 1999 as vice president of technology operations and architecture for the company’s e-finance solutions.

Before joining Metavante, Hurdis served as senior vice president and director of network and computer operations for Firstar Corporation, responsible for all data center operations and technical support. He joined Firstar in 1981 as a programmer, subsequently holding a number of positions in software development, technology, architecture, and computer operations.

Hurdis has a bachelor’s degree in management information systems from the University of Wisconsin-Eau Claire.

Sue Peterson

Senior Director of IT, Sargento Cheese

As Senior Director of Information Technology (IT) of Sargento Foods Inc., Sue oversees all of the Sargento IT functions, including the development, implementation and support of information systems, security and compliance, data management and integrity, and project/portfolio management. Sue’s unique background allows her to work closely with departments to properly align IT and business strategy. Sue joined Sargento in 1997 and has held various management positions in Finance, including supporting the Consumer Products Division business decisions and leading the implementation of key software solutions. Prior to her current position in IT, Sue was the Assistant Treasurer. Before joining Sargento, she spent twelve years with the Kohler Co. in various Finance and Accounting roles.

Sue is a graduate of University of Wisconsin-Eau Claire with a degree in Finance, and also earned an MBA from UW-Milwaukee. Sue is also a licensed CPA. She is President of the Plymouth Board of Education and serves on the board of the Family Resource Centers of Sheboygan County. Sue is married and lives in Plymouth with her husband and two children.

Oskar Anderson

CIO, WI Department of Enterprise Technology

Oskar Anderson is the administrator of the State of Wisconsin’s Division of Enterprise Technology (DET) within the Department of Administration. He has been in that role since March 2007, and as the state’s Chief Information Officer (CIO) he oversees state government’s IT operations and investments.

Anderson served as CIO for the state Department of Revenue (DOR) from 2001 until joining DET. He also the administrator of the Systems and Information Services Division and CIO for the Alberta Solicitor General Department for six years early in his career.

In addition to the time spent in public sector CIO positions, Anderson has worked about half of his career in the private sector as a systems and management consultant. Anderson has managed system development projects for Transportation, Motor Vehicle, Corrections, Finance, Policing and Corporate Licensing business areas. As a management consultant he was a member of the team that proposed and helped set up the Canadian Center for Justice Statistics and has led several organizational studies. He also has led business process re-engineering and strategic planning projects for transportation, corrections and policing organizations.

Anderson received his computer science education at the University of Alberta.

Thomas Koulopoulos

Founder and CEO, Delphi Group

Tom Koulopoulos is founder and CEO of Delphi Group, a Boston-based thought leadership firm providing advice to Global 200 organizations and governments for the last 15 years. Koulopoulos was named one of the industry’s six most influential information management consultants by InformationWeek magazine. He is recognized as an authority on the implications of information technology on global organizations, with articles appearing frequently in national and international print and broadcast media including BusinessWeek, the Wall Street Journal, Forbes, CNBC, CNN and NPR.

Koulopoulos is an author of six books, adjunct professor at the Boston College Graduate School of Management, and guest lecturer at Boston University School of Management and Harvard University. He is one of the industry’s most prolific thought leaders. His insights provide a beyond-the-edge view of the turbulence created by the collision of technology and business. Tom Peters has called his writing “a brilliant vision of where we must take our enterprises to survive and thrive.”

His insights have received wide praised highly by luminaries such as Peter Drucker, Dee Hock (founder of Visa International), and Jim Champy (co-author of Reengineering the Corporation). According to Peter Drucker, “Tom’s writing makes you question not only the way you run your business but the way you run yourself.” His current book, Smartsourcing the Enterprise: How to Drive Innovation, Jobs, and Growth in the age of Globalization, looks at the core drivers and and broad implications of outsourcing and globalization.

Brian Brylow

CTO and Managing Director, Robert W. Baird & Co.

Brian Brylow oversees the Information Technology Department at Robert W. Baird & Co. (Baird). He is the chair of Baird’s Technology Committee and also participates in a number of internal committees and advisory councils. Brian has over 20 years of information technology experience in service management, systems implementation and development. He has helped develop and manage a number of local technical services organizations. Prior to joining Baird in 1998, Brian was a lead technical consultant with Greenbrier & Russel. He is a former chef and graduate of Milwaukee Area Technical College. Brian has been featured in the media, including the Wall Street Journal, and has contributed articles to publications such as Computerworld and eWeek. Brian serves on the Board of Directors of the Information Technology Association of Wisconsin.

David Cagigal

Chief Information Technology Officer, Alliant Energy

David Cagigal is a seasoned executive with over 25 years experience in information technology management. The combination of IT and other technologies is a key part of David’s role as CITO at Alliant Energy.

Prior to Alliant Energy, David served as Director of Information Services with DeVry, Inc. where he managed a mission-critical $3M Application Service Provider (ASP) contract with eCollege to ensure a reliable eLearning platform (course availability) for the fastest growing segment of the corporation. Prior to DeVry, David was the Director, Information Application Services for DePaul University, managing three product lines of a PeopleSoft ERP investment for Student Administration, Finance and Human Resources university-wide, as well as an infrastructure group.

David also worked at Maytag in various IT capacities, notably as General Manager within the Strategic Business Development Group, in which he developed an Intelligent Appliances (eCommerce) Strategy and Business Plan centered on consumer value, technology feasibility and profitability.

David holds a BS and MBA from DePaul University.

Frank Ace

CIO, Department of Justice

Frank Ace graduated with a degree in Computer Science from the University of Wisconsin, Madison in 1984. He has held a variety of technical and management positions in private sector insurance and financial services organizations for 10 years. He came to the State of Wisconsin, Department of Health and Family Services to manage their Applications Development efforts in 1994 amd took the positions of IT Director at the Department of Justice in 1998. Frank has served as Vice Chair, and Chair of the Wisconsin State IT Directors Council, and as Co-Chair of the Wisconsin State Technology Leadership Council.

Jane Durment

CIO, Marcus Corporation

Jane Durment is the Chief Information Officer of The Marcus Corporation, a NYSE company headquartered in Milwaukee, Wis. She joined The Marcus Corporation in 1996, assuming responsibility for a complete upgrade of enterprise and property systems and networks, and to develop and launch the company’s new e-commerce, distribution and intelligence plans.


Prior to joining The Marcus Corporation, Jane had 20+ years of experience working for technology vendors with responsibilities including consulting, customer support, strategic planning, risk management, project planning and major accounting marketing. She holds a computer science degree from the University of Illinois – Champaign/Urbana and an MBA in finance from the University of Wisconsin – Milwaukee. Jane also works to advance technology in the company’s two industries, serving on the board of Hotel Technology Next Generation (HTNG) and as a member of the NATO (North American Theatre Owners Association) Technology Committee.

Scott Converse

Director – Technology and Innovation Programs, UW-Madison, Executive Education

Scott Converse is the Director of Technology and Innovation Programs for the University of Wisconsin – Madison School of Business. Working within the Executive Education department, he oversees the design and delivery of programs for one of the nation’s top ranked adult learning centers, the Fluno Center. Converse also oversees the Technical Leadership Certificate series, which is jointly offered by the School of Business and College of Engineering.

Converse has developed technology based training programs for a variety of audiences ranging from the computer novice to the IT professional. He is engaging, interactive, and clear in the presentation of technical material. Areas of expertise include internetworking concepts and information technologies, predicting and managing emerging technologies, technology project implementation, and the role technology will play on the future of business. Scott is received his MBA at the University of Wisconsin-Madison, and holds a BS degree in Physics from UW-Eau Claire

Ed Meachen

CIO, UW System

Edward Meachen is Associate Vice President for Learning and Information Technology at the University of Wisconsin System. In June 1997 he was asked to step into the position on an interim basis and was officially appointed Associate Vice President in March 1998. Prior to coming to UW System Administration, Ed was Associate Vice Chancellor for Information Services at UW-Parkside for eight years and the Director of the Library Learning Center at UW-Parkside for two years. In 2000 Ed helped establish the Academic ADL Co-Lab and continues to serve as the Co-Lab Commission Chair.

He was appointed as a member to the Council of Chief Information Officers for the UW System in 1995 and currently serves as its Chair. He has served as a member of the UW System Distance Education Steering Committee as well as the UW System Task Force on Academic Computing and Emerging Technology.

Jim Rice

President and CEO, Information Technology Association of Wisconsin

Jim was appointed President and CEO of the Information Technology Association of Wisconsin (ITAWi) in January of 2006. Jim has had a successful career as an entrepreneur and leader of young companies and organizations.

In 1985, Jim and his wife, Marilyn, moved from Chicago to Madison with their young children, Britton and Aubrey, to enable Jim to lead the start-up of NorLight as its President and CEO. In the early 1990s, they started a call management services company, CCM, that was eventually sold in 1995.

Jim subsequently started Marcus FiberLink, a commercial high speed data service business for Marcus Cable that, though a merger with Charter Communications, was renamed Charter Business Networks. He grew that business unit from $0 to $64 million in 7 years before leaving to start eXsellera, a market trial of an eBay consignment business. In the summer of 2005, eXsellera was shut down. Jim then went on to join ITAWi in his current role.

Jim holds a MS degree from West Virginia University and a FAA Commercial Pilot’s License with Instrument Ratings. Prior to starting a family in 1981, Marilyn was a buyer at US Steel.

Ron Kral

CEO, Candela Solutions

Ronald Kral, MBA, CPA, CMA: Ronald is the Managing Partner of Candela Solutions, LLC, a public accounting firm based in Madison, WI. He knows the audit and consulting arenas well having assisted over two hundred clients with Big-4 and local CPA firms. Prior to forming Candela Solutions, he was the lead executive over Wisconsin’s lottery business for GTECH, a NYSE public company. Previously, he was a PricewaterhouseCoopers (PwC) Principal Consultant with leadership responsibilities over performance auditing, internal controls and governance projects. Ronald is a nationally recognized speaker on governance, business ethics, internal controls, and the Sarbanes-Oxley Act of 2002, including the COSO and COBIT frameworks, NYSE & NASDAQ rules, PCAOB standards, and SEC regulations. He is a member of the AICPA, FEI, IIA, IMA, ISACA and WICPA. Ronald is a Director of FEI’s Milwaukee Chapter and holds an MBA from Arizona State University and a BBA from the University of Wisconsin.

Erik Phelps

Partner, Michael Best & Friedrich, LLP

Erik Phelps is a partner with Michael Best & Friedrich, LLP in Madison, where he provides strategic business counsel to clients on legal, transactional, and technology issues on a wide variety of IT and Internet related matters, including those related to online marketing and brand protection. Erik returned to Michael Best (where he’s previously worked) after nearly six years as the Associate General Counsel at international clothing retailer Lands’ End, Inc., where he dealt with nearly all of the company’s Internet, information systems and other technology related matters, including all aspects of online marketing. He was instrumental in the company’s efforts to address online brand-related issues, including investigation and litigation related to online fraud. Erik also worked in the Media and Information Technology group at Dow, Lohnes in Washington, D.C., and before becoming a lawyer, he was the information systems manager at Sutherland, Asbill & Brennan in Washington, DC. and a technology consultant to members of Congress with House Information Systems. Erik is an honors graduate of the George Washington University Law School, where he was a member of
the law review and President of the Trial Court Board. He also holds a B.A. in Economics and Management from Beloit College.

Greg Pfluger

CIO, Sentry Insurance

Greg Pfluger joined Sentry Insurance in 2002 as Chief Architect. In that role, he provided technical leadership to accelerate the modernization of Sentry’s legacy applications. He assumed his current role in 2005.

Prior to joining Sentry, Greg worked as a consultant for ten years. His clients included many of Wisconsin’s leading companies, including Miller Brewing, Harley-Davidson, Kohler Co., Pleasant Company, and American Breeders Service.

Greg is a graduate of the University of Illinois at Urbana-Champaign, with degrees in Computer Engineering and English Literature. Greg and his wife Connie McElrone have two children and live in Stevens Point.

s Chief Information Officer (CIO) he oversees state governmentSentry is one of the largest and strongest mutual insurance companies in the United States offering a full line of insurance coverages for businesses, families and individuals. Rated A+ by A.M. Best and headquartered in Stevens Point, Wisconsin, Sentry has assets of $9.35 billion and a policyholder surplus of $2.5 billion.

Gail Zaucha

CIO, Wisconsin State Public Defender’s Office

Gail Zaucha is the CIO for the Wisconsin State Public Defender’s Office (SPD). After joining the SPD in 1999, she spent much of her time planning and overseeing the effort to integrate, consolidate, and improve over 40 separate case and financial management system databases. Implementation of the resulting system, known as eOPD, allowed the SPD to garner a reputation as a fast and reliable source of statewide information on justice-related issues. The Wisconsin Forward organization recognized the importance of eOPD in its 2002 agency assessment, which culminated in the SPD’s mastery level Wisconsin Forward Award. As a part of eOPD, Gail conceived and oversaw the creation of an on-line billing system, which currently allows private bar attorneys who represent SPD clients to submit case closing and billing information via a secured website. On-line billing has been identified as a key reason the SPD was able to handle a 17% increase in caseload since FY01 without associated increased administrative costs.
Gail is a member of the SPD Administrative Leadership Team (ALT), a 13-member group responsible for managing and leading the agency, including its policies, strategies and tactics. She has served as both Secretary and Vice-Chair of Wisconsin’s IT Directors’ Counsel (ITDC).

Earl Fischer

Division of Management Services Administrator, Wisconsin Department of Corrections

Earl Fischer is the Division of Management Services Administrator at the Wisconsin Department of Corrections. His responsibilities include Human Resources, Budget, Fiscal, Administrative Support, and IT services for an agency of over 10,000 staff charged with the supervision of nearly 100,000 offenders.

Prior to joining Corrections in 2003 Mr. Fischer spent nearly 35 years in the IT field in various capacities including computer operations, systems programming, applications development and IT management at several private sector organizations. As the CIO and Executive Team member of Famous Footwear for 25 years the company grew from 15 Midwest stores to 920 retail outlets in 50 states, Puerto Rico and Guam and implemented numerous enterprise-wide systems. He holds a BBA-MIS degree from UW, Milwaukee, has served as a founding board member of an e-commerce business and a number of IT nonprofit organizations.

Jeffrey Stroud

Manager, Information Systems Finance & Controls, Miller Brewing Company

Jeff Stroud is currently the Information Systems Finance & Controls Manager at Miller Brewing Company. Jeff and his team are responsible for: financial reporting; budgeting and forecasting; system plan management; IT vendor management; IT contracts management: and IT policies and procedures. Jeff joined Miller in 1978 and has held a wide variety of IT management responsibilities including IT Technology, Strategy, Systems Development, and Project Management. Jeff has a Bachelors of Science degree in Management from Cardinal Stritch University.

Steve Cartwright

Director and Chief Information Officer, IT Services, We Energies

Steve Cartwright was appointed director and chief information officer – IT Services for We Energies in 2005. Cartwright leads the company’s information technology infrastructure initiatives and operations, and is responsible for technology security and corporate center application areas.


Headquartered in Milwaukee, Wis., We Energies, with approximately 5,200 employees, serves more than 1.1 million electric customers in Wisconsin and Michigan’s Upper Peninsula and more than 1 million natural gas customers in Wisconsin. We Energies is the trade name of Wisconsin Electric Power Company and Wisconsin Gas LLC, the principal utility subsidiaries of Wisconsin Energy Corporation (NYSE: WEC).

David Kluzak

Regional Manager Lake Superior Region, CA

David Kluzak is currently the Regional Manager for the Lake Superior Region for Computer Associates International (CA). He is responsible for the overall customer experience and oversees all regional revenue activity. David is currently an active participant in the MN ITSMF. He holds connections with a wide breadth of industry leaders and practitioners. David places a great emphasis on promoting best practices, customer satisfaction, and experience amongst his team.

Dennis Clark

Regional Sales Manager, Hewlett Packard, ProCurve Business Group

Dennis Clark is a Regional Sales Manager with Hewlett Packard, ProCurve Business Group. In this role, he is responsible for the management of sales, service & support of HP’s network solutions and related products in Great Lakes Region.

Dennis is a 15 year veteran with HP as well as a 25 year veteran in the technology industry. His career with HP began as a Sr Account Executive providing sales and support services to customers in the greater Cleveland market.

His sales experience has included UNIX system, Wintel products, Tandem NonStop, enterprise storage and now networking solutions. Prior to joining the ProCurve Business Unit he held a position of Global Account Management managing accounts with global reach and as the Director of Sales Operations implementing a World Wide CRM infrastructure.

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