Agenda is as of 04/15/09 and is subject to change
Is your profile complete on LinkedIn? How many friends does your organization have on Facebook? Do you know what Angie’s list thinks of your hospital? If not, you may be missing the “groundswell” a term coined by Forrester researchers Charlene Li and Josh Bernoff. In their book Groundswell, Li and Bernoff review the technology underpinning social networking and explore how it can be used to connect with customers, better develop service offerings, and further relationships with clients.
These social networking sites are replacing the mainstream media as sources of information, particularly those events that are below the threshold needed to prompt a news organization to dispatch a reporter or camera crew. Nevertheless, this information spreads out among a community and can, on rare occasions, go viral, thereby spreading rapidly among large numbers of people. Such events can be harmful to reputations and the bottom line.
In this session attendees will:
• Review the several ways to engage in social networking.
• Learn about the role social networking plays in healthcare consumerism.
• Explore the steps that can be taken to manage the “groundswell” for the benefit of an organization.
Scenario planning is a powerful methodology for visualizing the future, and this presentation applies it to the complexities of IT-enabled healthcare. The essence of the healthcare scenario is to identify two factors that will be significantly evolving over the next ten years and to understand how healthcare automation will need to respond to those alternative futures. This analysis can be used to help prepare for what is coming even though the specific future events are not yet clear. This presentation will address:
• What are some of the critical uncertainties and market drivers that will change healthcare during the next ten years, and what will be the impact of IT?
• What signs can be used to predict how the healthcare provider market will evolve?
• What are the scenarios for the future?
• How should healthcare delivery organizations prepare in the short, medium, and long term.
Patient-Centered Medical Homes: Impacts on Other Care Venues
Replacing poorly coordinated, acute-focused, episodic care with coordinated management for preventive, acute, chronic, long-term and end-of-life care is foundational to the transformation of the U.S. healthcare system. Many believe this can be accomplished by strengthening primary care through implementation of the patient-centered medical home (PCMH), or the “medical home” — an enhanced care model that provides comprehensive and timely care and payment reform, emphasizing the central role of primary care. This facilitated discussion will focus on how the PCMH model fits with or impacts other care venues and what other changes may be needed for PCMHs to be successful.
IBM‘s widely acclaimed Healthcare 2015 series of reports provides its perspective on healthcare transformation and the impacts on key stakeholders such as providers and payers. This session highlights key points about their perspective, key healthcare-related components of the recent American Reinvestment and Recovery Act, how well the key provisions align with IBM‘s perspective on transformation and impacts on physicians, hospitals and health insurers.
Although our usual focus on healthcare is on hospitals, clinics, and physicians’ offices, most care delivery occurs in the home provided by lay people and family caregivers. New technologies embedded in new devices are making possible the provision of services that were once only done in formal clinical settings. In this session, led by an international expert in healthcare IT, attendees will:
• Explore the capabilities of these new technologies
• Learn about safe use issues in medical home technologies
• Discuss their impact on processes used for care decision making
• Review the privacy issues that are raised by their deployment
The HITECH Act signed into law by President Obama as part of the economic stimulus package provides almost $20 billion in incentives and other funding for the broad deployment of health information technology tools. Such massive funding belies the intention of the bill: to fundamentally improve the efficiency, effectiveness, and safety of the country’s health care system. Although much has been discussed about the Act’s impact on providers, health plans have an opportunity to leverage this deployment to achieve significant transformation of their organization.
In this session led by an expert on healthcare IT and payor issues, the attendees will:
• Learn about the opportunities this deployment presents to health plans.
• Review how such IT systems can measurably improve quality while achieving administrative efficiencies.
• Explore what positive changes can accrue to patients and physicians.
As part of a research effort, Aurora Health Care is building a new biorepository called ORBIT. The biorepository uses robotic processing that analyzes and stores residual blood samples taken from consenting patients. Aurora’s goal is to build a repository of samples, along with associated genetics sequence data, that can be shared with other organizations for research purposes.
For those patients giving additional consent, their genetic information will be linked to their EHRs thereby offering a major first step in an effort to provide personalized medical care to patients.
In this session, attendees will:
• Learn how the ORBIT program works at Aurora.
• Explore how genetic sequencing data can impact the delivery of personalized medicine.
• Review the clinical and financial benefits of providing true personalized medicine to patents.
As a component of the federal Stimulus Package, Congress adopted the Health Information Technology for Economic and Clinical Health Act (“HITECH”), which includes provisions that significantly broaden existing federal health privacy and security requirements. HITECH represents the most significant change in federal health privacy and security law since the passage of the HIPAA. HITECH also adds substantial Medicare and Medicaid incentives that are designed to encourage the adoption of electronic health record technology.
• How the HITECH Act alters the legal landscape of health information technology, privacy and security.
• Federal funding requirements
• Changes to HIPAA policies and guidelines
• Regulatory update
In this session industry leaders from healthcare providers will share their visions on the future of health care and the role that technology will play in improving patient safety and quality of health care delivery.
Although electronic medical records (EMRs) provide great functionality for the management and documentation of most patient care, they generally lack the features required by behavioral health professionals. Over the past several years, Duke University Medical Center’s Department of Psychiatry developed the Clinical Management Research Information System, or CRIS, an EMR designed for the practice of behavioral health. Utilizing the expertise of over 300 users, including physicians, psychologists, social workers, substance abuse counselors, and support staff, CRIS provides an invaluable EMR system to professionals working in both the inpatient and outpatient settings.
In this session, attendees will:
• Learn about the unique requirements of a behavioral health EMR.
• Review some of the privacy and security challenges presented by documenting the delivery of behavioral health.
• Explore the trove of valuable data CRIS collects through its use in a wide variety of care settings.
Healthcare in the United States is rapidly changing with no clear endpoint. Single payer systems, stimulus funds, PQRI, medical home, declining reimbursement, aging populations with resulting increase in utilization all will require massive reworking of existing infrastructure and systems. Caught squarely in the middle is the critical role and function of information systems. Dr. Robert Carlson (CIO) and Carl Christensen (CTO) from Marshfield Clinic will review the ongoing development of next generation IT systems. Marshfield’s long 40+ year history of clinical computing, its complete deployment of a paperless, multi-system, tablet-based EHR puts Marshfield in a unique cutting edge position for developing next generation IT systems. The transition from a retrospective, documentation based system to a proactive, population based approach will be reviewed along with current challenges and initiatives.