Retailer Macys is the most recent beneficiary of IBM’s AI Watson cognitive computing capabilities. Google’s AI investment pays off in energy savings. The search giant introduces a couple of new machine learning APIs. SaaS-based enterprise applications upstart Workday has made a new acquisition in the analytics and big data realms.
Let’s start with IBM and Macy’s.
This week the retailer announced a pilot of “Macy’s On Call,” a mobile web tool that lets customers interact with an AI-powered platform via their mobile devices. Think of it as Siri for Macy’s customers. Except this is via Satisfi, the location-based intelligent engagement platform.