In the year since we unveiled the results of Healthcare IT News’ inaugural EHR Satisfaction Survey, the nature and perception of electronic health records has changed. So too has much of what the providers who use EHRs and the vendors who make them think is important.
But many of the complaints about the systems remain the same. For instance, just like in the first survey, one of the most common pieces of anecdotal feedback was a variation of the following sentiment: “Too many clicks!”
Once again, we sought those of our readers who manage EHRs every day to tell us how they really feel. We reached out to CIOs, CTOs, VPs of IT, CMIOs, CNIOs, CSOs and more – in addition to directors of radiology, lab services, cardiology, oncology, pathology and other clinical chiefs.
We sent the survey to professionals at hospitals, health systems, academic medical centers, ambulatory care facilities, group practices, long-term care facilities, the Department of Defense, the VA and others provider sites.