Carnival’s Ocean Medallion wearable levels up guest experience on cruises

Carnival’s Ocean Medallion wearable levels up guest experience on cruises

Carnival is introducing a personalized concierge service for its cruise ship guests through its Ocean Medallion wearable.

The wearable will do everything from unlock your cabin door to check you in for a reservation at a restaurant, and it will work both during and after cruise vacations. Arnold Donald, CEO the world’s largest cruise company, introduced the Ocean Medallion at a keynote speech at CES 2017, the big tech trade show in Las Vegas this week. Donald isn’t from a tech company, but his presence at CES shows just how far and wide technology has spread into all forms of business.

The wearable combines a personal digital vacation concierge and an Internet of Things network of intelligent sensors to provide better service for millions of passengers on 10 different cruise lines.

The device is powered by proprietary technology developed by Carnival that features an Internet of Things (IoT) network of intelligent sensors and experiential computing devices. They resemble the wearables used at theme parks, but Carnival said its wearables go well beyond those. Nytec designed the hardware system, working with Carnival.