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RIM faces class action lawsuit thanks to BlackBerry outage

Source: TechCrunch
October 26, 2011
Sorry RIM, but it looks like the promise of free apps and tech support weren’t enough to assuage the masses. According to the Financial Post, RIM is preparing to deal with a class action lawsuit filed on behalf of Canadian users affected by the company’s widespread service outage.

Filed in Quebec Superior Court by the Consumer Law Group, the complaint seeks compensation for all of RIM’s customers that “were unable to access their email, BlackBerry Messenger service (BBM), and/or Internet for the period of October 11 to 14, 2011.” RIM hasn’t received the complaint yet, but representatives have said that the company will “formally respond” to the matter soon.

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